UFCD IT Resources
Office of Information Technology

This page is maintained by the UFCD IT Steering Committee to share information related to IT tools, resources and procedures in an effort to make navigating our technological lives easier. To suggest changes or additions to content, please contact the IT Steering Committee.

Some of the information you may find useful:

UF Health IT Resources:

UF Health IT Guidebook

You will find information to help you connect to and use some of the most common IT services for the first time.

  • Getting Help
  • Your Workstation
  • Systems Access
  • Spok On-Call
  • Connect to Wireless
  • Connect to VPN
  • Connect to Email
  • Citrix & Epic
  • Storing Your Files
  • Using Your Desk Phone
  • Information Security
  • Web Services

Download in PDF

Useful Links

Submit a Work Request

  • Phone: 352-265-0526. This number is answered 24/7. Between 8 a.m. and 5 p.m., you can expect immediate help in problem resolution. After 5 p.m., and on weekends and holidays, we use an “on-call” system; you can expect a return call within 30 minutes.
  • Web: Submit a work request here. Once you log in and submit a service request, it will only take a few minutes to create the request and your issue will quickly be routed to the same people who currently handle our support for hardware and system applications. If a problem you’re having is causing a work stoppage, you should call 265-0526 rather than using the self-service website. NOTE: If you’re not at the HSC when you’re trying to reach the IT help desk website, you’ll need to be connected via VPN before trying to log in.