IT/Help Desk
Office of Information Technology

College of Dentistry faculty, staff and students can find most College of Dentistry IT information on our Intranet. Some of the information you may find useful:

2015/2016 axiUm Upgrade Information

Useful Links

Submit a Work Request

  • Phone: 352-265-0526. This number is answered 24/7. Between 8 a.m. and 5 p.m., you can expect immediate help in problem resolution. After 5 p.m., and on weekends and holidays, we use an “on-call” system; you can expect a return call within 30 minutes.
  • Web: https://helpdeskuf.shands.ufl.edu/login. Once you log in and submit a service request, it will only take a few minutes to create the request and your issue will quickly be routed to the same people who currently handle our support for hardware and system applications. If a problem you’re having is causing a work stoppage, you should call 265-0526 rather than using the self-service website. NOTE: If you’re not at the HSC when you’re trying to reach the IT help desk website, you’ll need to be connected via VPN before trying to log in.